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📞 Contact us
We're here to help you with any questions
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Company Name
Biosa Onofrio
Via Vallarsa 2C
19123 La Spezia
Italy
📝 Contact Form
❓ Frequently Asked Questions
🚚 How long does shipping take?
Within Italy: 1-4 business days. International: 5-10 business days.
💰 When is shipping free?
Italy: above €120 | EU: above €600 | USA: above €1000
📦 Can I change my order?
Yes, but only if the order is still pending payment or has not been processed.
🔄 How do returns work?
Contact us via email to initiate the return process within 14 days of purchase.
📋 What is a pre-order?
A pre-order allows you to purchase products before their official release, guaranteeing availability.
💳 When are pre-orders charged?
Payment is taken at the time of ordering to secure your reservation.
⏰ Can I cancel a pre-order?
Yes, you can change or cancel your order up to 48 hours before shipping.
📅 How do I stay updated on pre-orders?
You will receive email updates on the status of your pre-order and shipping date.
⚡ Quick Response Guaranteed
We will reply to you within 24 business hours!
Our team is always ready to help you